Photo credit: CSX (Thank you!!)
Today I taught a class on Performance Management at the university. The ever-dreaded quarterly, half yearly, annual performance dialogue with your boss. For most of us, it ends up as a negative emotional process.
But the purpose of performance measurement is itself motivational, done the correct way. You get a pat on the back on the areas you’ve performed well, and advice on areas needing improvement.
Clayton Christensen suggests in his book “How will you measure your life?” that instead of just measuring performance of companies and your life and work, the business frameworks can be applied to your life. Society can be more prosperous if there’re clear rules and there’s a process to hold people accountable. Once you commit to follow the rules, Christensen opines that life becomes simpler rather than make everyday decision on nuances and debating whether to follow the rules. What about asking if you can you leave something that will help other people? How do conduct our lives every day?
Today I asked my two classes of 19-23 yr old university students, how they defined career success. Those who were volunteered, said that in addition to financial security, they want a job where they are happy in. Most agreed with that statement. But what makes them happy in those jobs? Its as if happiness or motivation was something someone gave to them, or a place they wandered into and not something they pursued or have a part to play. So what is happiness? Is it a skill they get to develop, recognition for an ability or learn new stuff, live in new places, try out new experiences? What is it? Possibly, in this generation, where fulfilment can be obtained in so many other areas, e.g. many have travelled to distant places before graduation. Unlike in the past, where the only way to see the world is to travel for your job.
Kaplan and Norton’s Balanced Scorecard: financial, customer, internal processes, learning, innovation and growth on yourself linked to goals is a useful one.
So, how will you measure your life? What is career success for you? What makes you happy?
- Interview with Harvard Business Review at http://hbr.org/2010/07/how-will-you-measure-your-life/ar/1
- Leading a purpose driven life, books by Rick Warren.
Clayton Christensen will be in Singapore to deliver a lecture on disruptive innovation. Catch him on 11 Sep 2014. Lecture is organised by the Singapore Institute of Management. http://www.sim50.edu.sg/happenings/annual-management-lecture-aml/
Excellent article on “Singapore and innovation and what’s lacking” by Scott Anthony, who will join him at the lecture. http://www.todayonline.com/commentary/singapore-lets-get-disruptive